Privacy Policy - Effective Date: 1/07/2025

At Fastidious Detailing, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the Australian Privacy Act 1988

1. What Information We Collect

We may collect personal information when you:
Submit a quote request or contact form on our website
Call, email, or message us via social media
Book a service (online, by phone, or in person)

Information we collect may include:

- Your name
- Phone number
- Email address
- Suburb/location
- Vehicle details
- Service preferences

2. How We Use Your Information

We use your information to:
- Provide quotes and respond to enquiries
- Book and manage your detailing services
- Send booking reminders or follow-ups
- Improve our website and customer experience
- Comply with legal obligations

We only collect and use information necessary for the delivery of our services.

3. How We Protect Your Data

Your information is securely stored and only accessed by authorized personnel. We use reasonable safeguards to protect it from misuse, interference, loss, or unauthorized access.

4. Sharing of Information

We do not sell or rent your data. We may share it with trusted third-party service providers (e.g. booking tools, web hosting) when required to deliver services. These providers are bound to confidentiality and data security standards.

5. Accessing or Updating Your Info

You can request access to, correction, or deletion of your personal information by contacting us directly.

6. Cookies & Website Tracking

Our website may use cookies and tracking tools (e.g., Facebook Pixel, Google Analytics) to help us improve site performance and marketing effectiveness. These tools collect anonymized usage data.

7. Your Consent

By using our website, having a service conduct on your vehicle or by submitting your information, you consent to this privacy policy.

8. Contact Us

If you have any questions about this policy or your data, please contact:

Fastidious Detailing
Email: fastidious.detailing@hotmail.com
Phone: 0401 453 558
Location: Mount Annan, NSW